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Virtual Summit
Future of Chatbots & Conversational AI Virtual Summit (Singapore Edition)

Date: 15th April, 2024,
Time - 11:00 AM SGT


Future of Chatbots and Conversational AI

In the fast-paced digital realm, chatbots and conversational AI are not just buzzwords; they're revolutionizing the way we interact with technology. Over 80% of customer inquiries were resolved by AI-powered chatbots in a leading e-commerce giant's recent holiday season rush, an astonishing display of efficiency. These intelligent bots don't just streamline customer service; they are the frontline warriors of e-commerce, retail, and beyond, ensuring round-the-clock support, effortless shopping, and instant answers. But chatbots' influence extends far beyond customer service, penetrating industries where communication is key. Take the healthcare sector, where medical professionals are leveraging AI-driven chatbots to monitor patients' well-being remotely, a game-changer in the era of telemedicine. These digital healthcare assistants are the future of patient care, reducing hospital readmissions and ensuring better health outcomes.

In the realm of financial services, conversational AI is propelling personal finance management into the 21st century. A staggering 74% of banking and financial institutions have implemented chatbots for everything from balance inquiries to financial advice. This not only streamlines everyday banking but also empowers individuals to make informed financial decisions.

Step into the future of innovation at the "Future of Chatbots and Conversational AI Summit" presented by Group Futurista, where cutting-edge technology converges with visionary minds. The summit is a nexus of ideas, a place where AI-driven chatbots shape the future of personalized customer experiences. Don't miss your chance to be at the forefront of this transformative wave, where human-AI interaction charts a new course toward customer satisfaction and operational excellence.

Join us, and let's shape the future, one conversation at a time.

What to Expect?

Virtual Assistant

Next Gen Customer Engagement

Competitive Edge

Seamless Experience

Summit Highlights

07+ Knowledge Sessions

The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations. 

10+ Industry

Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Artificial Intelligence (AI) Industry.


Congregation of industry's top-level executives and senior officials for knowledge sharing.

04+ Hours of Networking

Networking opportunity for solution and service providers with industry's top decision makers via digital exhibition, public live chats and private one-on-one video chats.

Discussion Points

How Conversational AI Solves Customer Experience

Conversational AI Powers the Future of Banking

Dealing With COVID-19: How Conversational AI Can Help With Business Continuity In Times Of Social Distancing

From Dumb to Smart: Using Conversational Intelligence to Build a Smart Bot

Topics We Cover

Machine Learning Chatbot

Appointment Scheduling or Booking Bots

Voice Bots

Menu/Button-Based chatbots

Linguistic Based (Rule-Based Chatbots)

Keyword Recognition-Based Chatbots

Customer Support Chatbots

HR Bots

Notification Assistants

FAQ Assistants

Contextual Assistants

Personalized Assistants

Conversational Intelligence

Emotion AI

Real-Time Agent Coaching

Speech Analytics

Intelligence Engine

Performance Dashboard






Energy Utility

Oil & Gas


Travel & Tourism


Food Delivery Service

Customer Service

Supply Chain & Logistics

Marketing & Advertising


Financial Services


Who should attend?

Job Titles

CXO, VP, Director, Head of

  • Customer Experience
  • Technology & Innovation
  • Digital Engagements
  • Customer Service
  • Digital transformation
  • Digitalization
  • Artificial Intelligence
  • Conversational AI
  • Machine Learning
  • Emerging Technologies
  • Digital Experience
  • Digital Channels
  • AI Solution Architect
  • Chatbot Solution Architect
  • Chatbots


Edwin Khoo

Director of Data Science and AI at NIPSEA Group

Federico Bianchi

Senior Director, Smart Manufacturing and Artificial Intelligence at Micron Technology

Hariharan Srinath

Senior Director, Enterprise Data Science, APAC Middle East & Africa at Procter & Gamble

Andy Teoh

Executive Director, APJ Marketing and Commercial Lead at Organon

Past Sponsors

Startup Elevate

Gold Sponsor

Silver Sponsor

Silver Sponsor


Frequently asked question

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.