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Future of Customer Onboarding and Implementation Summit (2nd Edition)


Date: 15th February, 2024
Time: 1000 hrs ET/1500 hrs GMT

Overview for Future of Customer Onboarding and Implementation Summit

The future of customer onboarding and implementation for businesses promises to be a transformative and seamless experience, driven by advancing technologies and evolving customer expectations. Key trends shaping this landscape include automation, personalization, and enhanced data security.

Automation will play a central role in simplifying customer onboarding processes. AI-driven chatbots and virtual assistants will provide real-time support, guiding customers through complex onboarding procedures. Additionally, automated identity verification and document processing will expedite account setup, reducing waiting times and improving overall customer satisfaction.

Personalization will be a core focus in the future of customer onboarding. Businesses will leverage data analytics and AI to understand individual preferences, enabling tailored onboarding experiences that cater to specific needs. By curating relevant products or services from the outset, companies can forge stronger, long-lasting relationships with their customers.

Data security will remain paramount. As digital interactions become the norm, safeguarding customer information will be non-negotiable. Businesses will implement cutting-edge encryption techniques, multi-factor authentication, and decentralized identity solutions to protect sensitive data and prevent fraud, instilling trust and confidence in customers.

Furthermore, the future of customer onboarding will embrace omnichannel strategies. Customers will be able to initiate the onboarding process through various channels such as web, mobile apps, social media, or even in-person, while maintaining a seamless transition between them.

Blockchain technology will emerge as a game-changer in customer onboarding, providing a tamper-proof and transparent system for verifying customer identities and managing consent for data sharing.

The Future of Customer Onboarding and Implementation summit brought to you by Group Futurista will prioritize automation, personalization, data security, and omnichannel approaches. By embracing these trends and adopting cutting-edge technologies, businesses can create smoother, more tailored onboarding experiences, fostering customer loyalty and gaining a competitive edge in the market.

What to Expect?


Connect, listen and learn with our live digital sessions.

Panel Discussions

Conversations and deliberations that are contagious


Network Digitally with industry leaders across the globe

Virtual one to one

Effective one-on-one meetings are a powerful tool to connect and close the deals with your leads.

Summit Highlights

07+ Knowledge Sessions

The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations. 

10+ Industry

Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Artificial Intelligence Industry.


Congregation of industry's top-level executives and senior officials for knowledge sharing.

Discussion Points

Delivering Personalized Experiences: Leveraging Customer Onboarding Software for Customized Onboarding Journeys.

Enhancing Customer Engagement: Harnessing the Power of Customer Onboarding Software.

Driving Customer Retention: Leveraging Customer Onboarding Software for Long-Term Success.

Measuring ROI: The Benefits of Customer Onboarding Software for Business Growth".

Topics We Cover

Customer Success Platform

Real Time Visibility

Increase Accountability

Advanced Reporting

Resource & Time Management

Real Time Conversation

Customer Engagement

Automate Updates, Tasks & Reminders




Financial Services



Healthcare and Life Sciences


Communication & Media



Who should attend?

Job Titles

CXO, VP, Director, Head, Manager & Specialist of :

  • Onboarding
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Fleet
  • Mobile Banking
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers



Frequently asked question

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.