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Future of Digital Onboarding & Customer Experience' (Europe Edition) Virtual Summit


Date: 9th March, 2023
Time: 1100 HRS CEST


Overview Of Future of Digital Onboarding and Customer Experience

After the COVID-19 pandemic, changing customer behaviors and expectations have created a radical digital transformation for the financial services industry. Banks and financial institutions are creatively redesigning customer experience and customer convenience across the product lifecycle, including digital engagement journeys, which are emerging as an important first step in the customer-banking relationship.

However, a digital rollout streamlines a range of actions, including referring new customers to the product, informing customers of product developments, and guiding them through all processes. In the referral, set-up, and sign-up phases, what many of us don't understand is that the customer's referral is a multi-step process rather than a one-step process. Each step in the customer referral process must be personalized, designed, and implemented to continue attracting and supporting customers. This not only saves time and money but also allows for remote integration with the same assurance and security as physical processes. Additionally, the COVID-19 pandemic has been a key catalyst that has helped provide the necessary momentum for consolidation.

The latest episode of informative webinars, brought to you by Group Futurista, titled "Future of Digital Onboarding and Customer Experience: Europe Edition" on March 9, 2023, explores the nitty-gritty of this changing landscape and the future of digital onboarding and the customer experience in a post-Covid scenario.

What to Expect?


Connect, listen and learn with our live digital sessions.

Panel Discussions

Conversations and deliberations that are contagious


Network Digitally with industry leaders across the globe

Virtual one to one

Effective one-on-one meetings are a powerful tool to connect and close the deals with your leads.

Webinar Highlights

07+ Knowledge Sessions

The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations. 

10+ Industry

Industry's thought leaders, decision makers and solution providers will gather virtually to discuss the latest trends, innovations and technologies in the BFSI sector.  


Congregation of industry's top-level executives and senior officials for knowledge sharing.

Discussion Points

Digital Onboarding & Customer Experience Technologists: Your Role to Drive the Success of Digital Business.

How Data-Driven Customer Engagement Delivers Value To Each Customer.

Advancing CX Analytics Maturity for Better Customer Experiences.

Elevating Digital Onboarding & Customer Experience In The New Normal.

Topic We Cover

Borderless Transactions

Digital Identity

Empathy By Design

Open Banking

Design Thinking

Intelligent Customer Experience

Innovation Labs

Human-Centred Approach

Banking 4.0

Behavioural Analytics

Paperless Transactions

Future Business Model

Agile Methodologies

Cross-Selling Algorithms

Wearable Banking

Real-Time Analytics

Omni-Channel Experience

Universal Digital Identity

Digital Documentation

Innovative Onboarding

Seamless Experience

Self Sovereign Identity


Voice Banking

Who should attend?

Job Titles

CXOs, VPs, and Directors of :

  • Onboarding
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Mobile Banking
  • Design
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers



Frequently asked question

Absolutely. We are counting on you to invite others! Help us spread the word. You can simply share the link to this page, and they can register at their convenience.