Future of Digital Onboarding and Customer Experience for Financial Institutions Summit




About the Future of Digital Onboarding and Customer Experience for Financial Institutions Summit

Discover the transformative power of digital innovation at the Future of Digital Onboarding and Customer Experience for Financial Institutions Summit by Group Futurista. This exclusive event gathers industry leaders to explore the latest advancements in digital onboarding, AI-enhanced customer experiences, and omnichannel engagement strategies. Gain insights into the future of financial services, where seamless onboarding, robust compliance, and exceptional customer interactions define success.



Accelerated Customer Acquisition with Seamless Integration

Digital onboarding revolutionizes the customer acquisition process by enabling frictionless and paperless enrollment. Through AI-driven tools and automation, financial institutions can streamline identity verification, documentation, and account creation, reducing onboarding time from days to minutes. Integration with existing CRM and analytics systems ensures that customer data flows seamlessly across departments, eliminating silos and enhancing operational efficiency. This not only attracts customers with a faster process but also positions financial institutions as technologically advanced and customer-centric.

Enhanced Personalization with Data-Driven Insights

Digital onboarding provides a unique opportunity to gather extensive customer data at the first interaction. Financial institutions can use advanced analytics and AI to segment customers based on behavior, preferences, and financial goals. This data fuels hyper-personalized customer experiences, such as tailored product recommendations, proactive service delivery, and dynamic communication strategies. Personalization fosters stronger relationships and loyalty, giving institutions a competitive edge in retaining clients and expanding wallet share.

Cost Efficiency Through Automation and Reduced Errors

Traditional onboarding processes often involve significant manual labor and are prone to human error, leading to compliance risks and rework. Digital onboarding eliminates these inefficiencies by automating repetitive tasks such as data entry, document verification, and compliance checks. By leveraging OCR (Optical Character Recognition) and AI, institutions can reduce errors, accelerate workflows, and ensure regulatory adherence in real time. This results in lower operational costs while maintaining high-quality service delivery and reducing fraud risks.

"Banking is no longer somewhere you go but something you do." - Brett King

Speakers*

speaker-1
speaker-1
speaker-1
speaker-1
speaker-1
speaker-1



Past Sponsors

Media Partners

Why Attend

"Cash is King No More!"

Comprehensive Agenda

Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

Boost your Business

Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

Intelligent Event Experience

A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.

Who Should Attend

who-attend

CXOs, VPs, and Directors of :

  • Onboarding
  • KYC/AML
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Mobile Banking
  • Design
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers

Topics We Cover

Borderless Transactions

Digital identity

Empathy by design

Open banking

Design Thinking

Intelligent customer experience

Innovation labs

Human-centred approach

Banking 4.0

Behavioural analytics

Paperless transactions

Future business model

Agile methodologies

Cross-Selling Algorithms

Wearable Banking

Real-Time Analytics

Omni-channel Experience

Universal digital identity

Digital Documentation

Innovative Onboarding

Seamless Experience

Self Sovereign Identity

Gamification

Voice Banking

AML Analytics

Fraud

KYC Analytics

Industries

Financial Services

Banking

Why Sponsor

Why Us We help you see the Bigger Picture at our events. The one that will change your game!

Futurista Startup Elevate

Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FDCXA2025, 18th June, 2025 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.

Learn More

Past Events

Testimonials

Previous Next

“Focusing on the customer makes a company more resilient." - Jeff Bezos

Past Sponsors

venue-1

Park Plaza Victoria, Amsterdam, Netherlands





FIND OUT MORE
venue-2

Join us in Park Plaza Victoria, Amsterdam, Netherlands on the 18th June, 2025

GET IN TOUCH

Star ups/ NGO Pass

999 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

SME Pass

1299 €
  • Access to the 2-day conference
  • Access to Networking Lounge
  • Breakfast, Lunch and Cocktail Reception

Standard pass

1599 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

VIP Pass

1999 €
  • Access to the 2-day conference
  • A soft copy of all the presentations will be shared with you for future reference and training purposes
  • Access to the VIP networking lounge
  • Access to Breakfast, Lunch and Cocktail Reception

Thank you! We will get back to you shortly.