The Future of Digital Onboarding and Customer Experience for Financial Institutions Summit, organized by Group Futurista, is a groundbreaking event exploring how cutting-edge digital solutions are reshaping customer acquisition and engagement in the financial sector. Featuring thought leaders, CXOs, and innovators, the summit delves into advanced onboarding technologies, seamless customer journeys, and AI-driven personalization strategies. Join global experts to uncover the tools and trends driving efficiency, compliance, and unparalleled customer satisfaction in an era of rapid digital transformation.
Financial institutions operate under stringent regulatory frameworks, and digital onboarding simplifies adherence to these requirements. AI-powered KYC (Know Your Customer) and AML (Anti-Money Laundering) processes provide real-time risk assessment, identity verification, and background checks. This ensures that only legitimate customers are onboarded, reducing the risk of fraud and penalties. Automated compliance tracking and reporting also enable institutions to stay ahead of evolving regulations without compromising efficiency or customer experience.
Digital onboarding allows customers to engage with financial institutions across multiple touchpoints, including web, mobile, and in-branch channels, without any disruption. The ability to start an application on one platform and complete it on another ensures convenience and accessibility. Financial institutions can deliver consistent experiences, ensuring that customers feel valued regardless of how or where they engage. This omnichannel capability enhances satisfaction and creates a unified brand image.
Digital onboarding solutions are designed to adapt and scale with an institution's growth. Cloud-based platforms, coupled with modular architecture, allow institutions to introduce new services, expand to new markets, or accommodate surges in customer applications without compromising performance. This scalability ensures that financial institutions remain agile in a competitive and rapidly evolving landscape, positioning them to innovate and capture new opportunities effectively.
"The customer experience journey is the sum of all interactions a customer has with a brand." - Shep Hyken
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
CXOs, VPs, and Directors of :
Borderless Transactions
Digital identity
Empathy by design
Open banking
Design Thinking
Intelligent customer experience
Innovation labs
Human-centred approach
Banking 4.0
Behavioural analytics
Paperless transactions
Future business model
Agile methodologies
Cross-Selling Algorithms
Wearable Banking
Real-Time Analytics
Omni-channel Experience
Universal digital identity
Digital Documentation
Innovative Onboarding
Seamless Experience
Self Sovereign Identity
Gamification
Voice Banking
AML Analytics
Fraud
KYC Analytics
Financial Services
Banking
A premium networking experience with a pristine venue, smart applications, and fine dining services, enabling our delegates to make the most out of their time in a business class environment.
Filtered invitations for the selected key decision makers representing the world's largest organizations across industries, academia, and government organizations, making the conference apt and productive in all aspects.
Provision of a platform to innovative start-ups, leading solution providers, and cutting-edge product developers.
Customized packages designed for the right id of exposure, for the right kind of audience.
Most creative people in business: leaders who are shaping the Future of business in creative ways.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
Innovation by design: the best products, services, interfaces and design ideas in business.
Most innovative companies: The top companies in technology, media, finance and more.
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FDCXB2025, 03rd September, 2025 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
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“I am very happy that I had the chance to be here and it’s a great way to network with people. In the end, it’s always important to have discussions and implement them. Thanks for the opportunity Group Futurista Team.”
- Mario Branderburg, Member of the German Parliament.
“It was a great event Group Futurista organised it nicely and the materials were circulated really well. I was really very happy to be here and it’s always great to participate in such events.”
- Jeremy Rollison, Director of EU Government Affairs, Microsfot EU.
“Group Futurista managed to bring together a brand diversity of stakeholders from the Industries, academia and Governments. It was a truly an inspiring collaboration.”
- Eline Chivot, Senior Policy Analyst at Center for Data Innovation.
“Lessons learned across industries were really beneficial. Events like these bring together Passionate people with tons of energy in a really creative and positive environment.”
- Paulina Jedwabska, Head of DCMS, UK of Government.
“The conference organizers left no stone unturned on all the issues related to the subject. I’ll Certainly be looking to attend other conferences organised by Futurista.”
- Sasha Borovik, CFO & General Council, Cloudeo AG.
“The striking thing about the conference is the level of knowledge is much higher than what I’ve seen in any other conference. It was so refreshing to be in this kind of a diverse environment of attendees from the industry, universities and government representatives and get their view point’s”
- Tim Walters, Principal Strategist & the Privacy Lead, The Content Advisory.
“The Group Futurista team was very effective, efficient, reactive & Friendly. Looking forward top more Futurista events.”
- Mike Sim
“We found this event very interesting because it was a focal point for people all over E.U. It helped us connect with people that would have taken us months to find in any other way. We appreciate the opportunity to be able to partner with Group Futurista”
- Aaron Turner, CEO & Co- Founder of Hotshot Technologies.
