Future of Digital Onboarding and Customer Experience Summit for FI (US 6th Edition)

About The Future of Digital Onboarding and Customer Experience for FI

Buckle up for a digital transformation journey that's set to redefine the financial industry as we know it! The "Future of Digital Onboarding and Customer Experience for FI" summit, presented by Group Futurista, is your pass for 2 days to witness the financial world's evolution in real-time. In a world where convenience is king, digital onboarding is the crown jewel. This revolutionary 2 day summit unveils cutting-edge solutions, like AI-driven identity verification, that promise a frictionless customer experience. Join us at the summit and be part of the financial revolution, where innovation meets customer-centricity to shape the future of digital onboarding and redefine the financial customer experience!

Customer-Centric Banking: The Digital Onboarding Frontier

In an era where time is the ultimate currency, customer-centric banking has seized the digital onboarding frontier, revolutionizing the financial landscape like never before. Even in 2023, a staggering 70% of global banking transactions will be initiated through user-friendly mobile apps, offering seamless experiences to tech-savvy customers. This customer-first paradigm shift extends beyond convenience. Banks now employ AI-powered chatbots that analyze customer behavior to offer tailor-made financial advice in real time. The result? A whopping 85% customer satisfaction rate was reported by leading institutions. With fintech unicorns now setting the bar, it's evident that the digital onboarding frontier is where the future of banking lies—a realm of efficiency, personalization, and unprecedented customer delight that is reshaping the way we manage our finances.

Next-Gen FI: Where Tech Meets Seamless Customer Experience

In the fast-paced landscape of financial innovation, the Next-Gen FI revolution is rewriting the playbook, where cutting-edge technology seamlessly intertwines with a customer-centric approach, creating a financial ecosystem like never before. With over 2.7 billion people worldwide now using smartphones, FinTech apps are bringing Wall Street to Main Street, enabling individuals to invest with just a few taps on their screens. Meanwhile, blockchain technology, championed by platforms, is reshaping the way we envision currency and transactions, fostering trust and transparency in an increasingly digital world. But it doesn't stop there. Artificial intelligence-driven chatbots are turning customer service into a 24/7 personalized experience, responding to inquiries and offering financial advice in real-time.

AI-Powered Onboarding: Shaping the Financial Landscape

In the dynamic realm of finance, the advent of AI-powered onboarding has set the stage for a revolution that's nothing short of extraordinary. In fact, in 2023, financial institutions will employ cutting-edge AI algorithms to streamline customer onboarding processes, reducing the time it takes to open an account from days to mere minutes. This transformation is not just about efficiency; it's about redefining the entire financial landscape. AI-powered onboarding not only enhances customer experiences but also empowers financial institutions to make data-driven decisions, mitigate fraud, and adapt swiftly to ever-evolving regulations. In a world where time is money, embracing AI-driven onboarding is not just an option—it's the key to staying ahead in the financial game.

"Banking is no longer somewhere you go but something you do." - Brett King




Media Partners

Why Attend

"Cash is King No More!"

Comprehensive Agenda

Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

Boost your Business

Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

Intelligent Event Experience

A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.

Who Should Attend


CXOs, VPs, and Directors of :

  • Onboarding
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Mobile Banking
  • Design
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers

Topics We Cover

Borderless Transactions

Digital identity

Empathy by design

Open banking

Design Thinking

Intelligent customer experience

Innovation labs

Human-centred approach

Banking 4.0

Behavioural analytics

Paperless transactions

Future business model

Agile methodologies

Cross-Selling Algorithms

Wearable Banking

Real-Time Analytics

Omni-channel Experience

Universal digital identity

Digital Documentation

Innovative Onboarding

Seamless Experience

Self Sovereign Identity


Voice Banking

AML Analytics


KYC Analytics

Why Sponsor

Why Us We help you see the Bigger Picture at our events. The one that will change your game!

Futurista Startup Elevate

Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FODOX2024.6 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.

Learn More

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“Focusing on the customer makes a company more resilient." - Jeff Bezos

Past Sponsors


New York, United States


Join us in New York, United States on the 15th & 16th February, 2024


Star ups/ NGO Pass

999 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

SME Pass

1299 €
  • Access to the 2-day conference
  • Access to Networking Lounge
  • Breakfast, Lunch and Cocktail Reception

Standard pass

1599 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

VIP Pass

1999 €
  • Access to the 2-day conference
  • A soft copy of all the presentations will be shared with you for future reference and training purposes
  • Access to the VIP networking lounge
  • Access to Breakfast, Lunch and Cocktail Reception

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