An employee's holistic experience with the digital workplace provided by IT is what is popularly known as Digital Employee Experience (DEX). Moreover, it is based on the performance of one’s device(s), applications, networks, and end-user sentiment. Meanwhile it shouldn't be forgotten that DEX is a concept that extends beyond IT which means it is a key component of the modern Employee Experience. Also, it relates closely to a company’s culture, Employee Engagement, Human Resources (HR), and ability to innovate. However, a lot of companies struggle to manage Digital Employee Experience. Unfortunately, that results in headaches for employees and IT alike. Despite the fact that employees want to make an impact for the business, they keep suffering from the same slowdowns, crashes, and disruptions that hamper their productivity. On the other hand, IT teams want to help employees, but they’re overwhelmed by support tickets and lack the context they need to resolve issues quickly.

The big question that arises here is what types of issues hinder Digital Employee Experience? Clearly, IT teams want to help facilitate the best employee experience possible. Nevertheless, in today’s era of rapid digital transformation and complex workplace technology, they’re constantly playing catch up. It’s becoming even more challenging for IT to keep a grip on the digital workplace, with the rise of hybrid work and employees operating from a variety of devices and environments. There are a lot of benefits of a Digital Employee Experience Solution. IT teams can stop running into the problems that have plagued them for years with access to a comprehensive DEX solution. With that, they can start building a better digital workplace for employees.

Employees demand a productive, interesting, and joyful work experience in a digital environment with rising transparency and the growing influence of Millennials.

The latest research shows that 75% of organizations are making digital employee experience (DEX) a higher or top priority. Also, only 25% of organizations currently implement a comprehensive DEX solution while 60% expect to implement one in the upcoming future. Hence, 75% of organizations implement three or more solutions to address DEX versus a comprehensive, integrated solution. The moment technology starts supporting and empowering people to do their jobs, it has a strong positive impact on their employee experience and your business. However, the role of HR is indispensable in delivering an employee-centric DEX which prompts an engaged and productive workforce. Such a workforce is ready to help your organization achieve its goals in the long run.

Group Futurista is glad to present to you the opportunity to learn more about Digital Employee Experience and the benefits it can entail for your business by joining the 'Future of Digital Employee Experience Summit 2.0 for Businesses ' virtual summit with revolutionary keynotes, case studies, and an amazing selection of industry-leading speakers who will come together to share their valuable insights.