The recent years of the Covid-19 pandemic have brought an interesting revolution in how business processes are conducted – coupled with the digital innovations of the recent decades, remote work has become a norm thanks to adaptive technological tools. With a widespread acceptance and transition to new work methods, it has become integral for organisations to use analytics from data assets and research professionals to analyse how employees and business processes alike are operating in these new circumstances. The advent of automated digital tools in the form of AI and Machine Learning, as well as the accessibility provided by cloud computing and storage have been a great impetus in workplace analytics.
Within organisations, business executives and data analysts alike are gauging the viability and potential of this new work protocol – this analysis encapsulates gradual transitioning and analysing employee and customer feedback, work capability and output, industrial and operational locations and facets, and other key factors. The growing viability of AI and automation systems is another asset being more readily accepted in these pandemic conditions, as the automating capability of this technology greatly enhances efficiency. AI solutions are key to cost and labour management and optimisation - through their automation of repetitive and laborious work tasks - and the subsequent enhancement of human resource and process management is what is leading this new work procedure to face potentially widespread acceptance even in a post pandemic world.
In future horizons of workplace analytics, companies are expected to turn to digital tools and assets that can help track factors such as employee productivity and engagement as well as health data. While this provides great insight into the intra and inter sector interaction and impact that all individuals can have on organisation output, it will also be integral to consider the ethics and procedure of collecting, analysing, and sharing such volumes of sensitive and personal data. The future of workplace analytics is set to provide untapped potential in understanding the people and processes behind our businesses, but is also a field that must consider innovation in an ethical and sustainable manner.
On this note, Group Futurista is excited to announce its upcoming virtual summit: ‘The Future of Workplace Analytics for Businesses Virtual Summit’
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