The Future of Customer Experience in Retail Summit is a networking event featuring groundbreaking talks, innovative case studies, and panel discussions. Our unique industry forum features high-profile delegations from leading organizations, innovative startups, governments, and universities from around the world. We aim to discuss how retail success this year and beyond will require more speed and less cost, all focused on delivering memorable experiences across all available channels. This event will cover a variety of topics for discussion.
With all the hype about e-commerce, it's easy to forget that 90% of global retail sales still happen in brick-and-mortar stores. Most customers still want to go to a store, and they want to go to a store that offers an exciting and innovative experience that they can't find on a web page. Consumers choose their brand partners more carefully than ever. If you can position yourself as a place that offers not only quality products but also a great experience, customers will come to your store and spend more each time they visit. Including stores, the experience is the future. With clear goals and a desire to serve customers, the future can be bright.
Today's consumers are more insightful and informed than ever before. They expect a wider range of experiences combining retail, music, dining, and entertainment. Developing partnerships between different retailers, from salons and spas to clothing and stationery retailers, will result in "different" vendors collaborating in a blended retail experience. Several factors are shaping this scenario, including the disrupted supply chain caused by the pandemic, the new financial reality of a shrinking middle class, and the pressure on millennials due to declining net worth. For example, we found that 72% of American millennials prefer to spend money on experiences rather than things. Instead of spending money on cars, clothes, watches, or accessories, you spend it on entertainment, live concerts, restaurants, and travel.
Experience To seize the opportunity in the next era, retailers must take advantage of several opportunities to propel their business into the future. It all starts with retail insights driven by a unified view of the business, integrated operations, and maximum customer satisfaction. Analytics tools provide a single view of relevant data to help retailers understand all aspects of their business and identify new opportunities. important. This centralized shopper view connects online and offline for a seamless experience in-store, online, or on mobile. No experience is perfect without a flexible and reliable supply chain.
“Employee orientation centers around and exists to help the individual employee, but it is the company that ultimately reaps the benefits of this practice.” ― Michael Watkins
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
CXO, VP, Director, Head, Manager & Specialist of-
Empathy
Emotional Intelligence
Customer Journey Mappingn
Β2Β Customer Experience
Οmni-Channel Experience
Customer Trust
Data-Driven CX
Transparent communication
Customer data
Conversational AI
Behavioral Insights
Consumer Trends
CX technologies
Digital transformation
Digital Customer Engagement
Customer-centric UI & UX
High-impact customer experience practice
Customer Data Platforms
Retail
A premium networking experience with a pristine venue, smart applications, and fine dining services, enabling our delegates to make the most out of their time in a business class environment.
Filtered invitations for the selected key decision makers representing the world's largest organizations across industries, academia, and government organizations, making the conference apt and productive in all aspects.
Provision of a platform to innovative start-ups, leading solution providers, and cutting-edge product developers.
Customized packages designed for the right id of exposure, for the right kind of audience.
Most creative people in business: leaders who are shaping the Future of business in creative ways.
World changing ideas: Products, concepts and policies that are perusing innovation for good.
Innovation by design: the best products, services, interfaces and design ideas in business.
Most innovative companies: The top companies in technology, media, finance and more.
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FDCE 21st June, 2023 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
“I am very happy that I had the chance to be here and it’s a great way to network with people. In the end, it’s always important to have discussions and implement them. Thanks for the opportunity Group Futurista Team.”
- Mario Branderburg, Member of the German Parliament.
“It was a great event Group Futurista organised it nicely and the materials were circulated really well. I was really very happy to be here and it’s always great to participate in such events.”
- Jeremy Rollison, Director of EU Government Affairs, Microsfot EU.
“Group Futurista managed to bring together a brand diversity of stakeholders from the Industries, academia and Governments. It was a truly an inspiring collaboration.”
- Eline Chivot, Senior Policy Analyst at Center for Data Innovation.
“Lessons learned across industries were really beneficial. Events like these bring together Passionate people with tons of energy in a really creative and positive environment.”
- Paulina Jedwabska, Head of DCMS, UK of Government.
“The conference organizers left no stone unturned on all the issues related to the subject. I’ll Certainly be looking to attend other conferences organised by Futurista.”
- Sasha Borovik, CFO & General Council, Cloudeo AG.
“The striking thing about the conference is the level of knowledge is much higher than what I’ve seen in any other conference. It was so refreshing to be in this kind of a diverse environment of attendees from the industry, universities and government representatives and get their view point’s”
- Tim Walters, Principal Strategist & the Privacy Lead, The Content Advisory.
“The Group Futurista team was very effective, efficient, reactive & Friendly. Looking forward top more Futurista events.”
- Mike Sim
“We found this event very interesting because it was a focal point for people all over E.U. It helped us connect with people that would have taken us months to find in any other way. We appreciate the opportunity to be able to partner with Group Futurista”
- Aaron Turner, CEO & Co- Founder of Hotshot Technologies.
