Future of Digital Onboarding and Customer Experience Summit for FI 3rd Edition

About the Future of Digital Onboarding and Customer Experience Summit for FI

The Future of Digital Onboarding and Customer Experience is a networking event featuring groundbreaking keynotes, case studies, and panel discussions. Bringing together senior delegations and key decision-makers from leading organizations, innovative startups, governments, and universities from around the world This unique industry forum aims to discuss challenges and explore best practices for optimizing digital adoption, customer service, and identity management processes.

Significance of Identification in Digital Adaptation

With the advent of digital registration, the need to make online transactions and interactions safer and more secure has been strengthened. With continuous efforts, these online identity verification solutions have significantly increased the credibility of online businesses through increased security and trust levels.

Account-related fraud is one of the biggest threats facing businesses worldwide today. Companies can prevent fraud with more powerful digital identity verification tools while improving the overall customer onboarding process. Therefore, we can define their criteria and implement identity verification solutions to attract more customers while maintaining high standards of work and ensuring security.

Catering to the Banking system as well

Digital banking enrollment allows new customers to quickly and easily register online without having to visit a bank branch. An automated process verifies the identity of customers so that financial institutions can ensure that customers are not involved in financial crime.

Studies show that 78% of bank customers initiate a relationship on a website or app. Especially in highly regulated industries, it is crucial to have reliable systems in place to collect accurate data. Connecting to digital banking also makes it easy to stay abreast of compliance changes. Digitally orchestrate your system's workflow.

Fraudsters Stay out of this!

Scammers try their best not to link their real identities to online accounts. They steal other people's identities or create hybrid identities by combining natural and fake data. The offender borrows the money using fake or stolen data and is ready to disappear without a refund.

But as more and more companies offer online payment services, scammers have devised new ways to bypass identity checks. They will use disposable or newly created emails and phone numbers when signing up for various services, allowing them to use them as springboards for other programs.

“Employee orientation centers around and exists to help the individual employee, but it is the company that ultimately reaps the benefits of this practice.” - Michael Watkins



Media Partners

Why Attend

“Pay attention to your culture and your hires from the very beginning." -Reid Hoffman

Comprehensive Agenda

Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.

Boost your Business

Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.

Intelligent Event Experience

A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.

Who Should Attend


CXOs, VPs, and Directors of :

  • Onboarding
  • Identity and Access Management
  • Customer Experience
  • Digital Innovation
  • Technology
  • Digital Officers
  • Digital Banking
  • Mobile Banking
  • Design
  • Digital Service Delivery
  • Client Solutions
  • Data & Analytics
  • People Officer
  • Fraud Management
  • Risk Officers
  • Compliance Officers

Topics We Cover

Borderless Transactions

Digital identity

Empathy by design

Open banking

Design Thinking

Intelligent customer experience

Innovation labs

Human-centred approach

Banking 4.0

Behavioural analytics

Paperless transactions

Future business model

Agile methodologies

Cross-Selling Algorithms

Wearable Banking

Real-Time Analytics

Omni-channel Experience

Universal digital identity

Digital Documentation

Innovative Onboarding

Seamless Experience

Self Sovereign Identity


Voice Banking

Video conferencing & Webinars

Online training & learning

Accelerating Customer Experience Journey

Enhancing Products & Services with Mobile App Data

Branch of Future

Support for Digitalization & Remote Service

Automated Onboarding


SProactive Engagement

Why Sponsor

Why Us We help you see the Bigger Picture at our events. The one that will change your game!

Futurista Startup Elevate

Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FODOX 28th September, 2022 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.

Past Events


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"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute." —Simon Sinek

Past Sponsors



Join us on the 28th September, 2022

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Star ups/ NGO Pass

999 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

SME Pass

1299 €
  • Access to the 2-day conference
  • Access to Networking Lounge
  • Breakfast, Lunch and Cocktail Reception

Standard pass

1599 €
  • Access to the 2-day conference
  • Access to our networking app
  • Breakfast, Lunch and Cocktail Reception

VIP Pass

1999 €
  • Access to the 2-day conference
  • A soft copy of all the presentations will be shared with you for future reference and training purposes
  • Access to the VIP networking lounge
  • Access to Breakfast, Lunch and Cocktail Reception

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